AI FOR SALES AND CUSTOMER SERVICE
callr.onlineCallR answers customers, turns commitments into tasks and reviews calls against your standards.
// MEET CALLR
During the call and after it.
Everything for the next step.
Handles the conversation, clarifies the request and takes a booking or enquiry. Routes complex questions to a team member.
Summarizes the conversation and creates follow-up tasks in the team’s work tracker. No notes to copy over.
Reviews the recording against your checklist. Shows what the rep did well and what needs to improve.
// BUILT AROUND YOUR BUSINESS
We configure CallR end to end. Your head of sales can then update the methodology the agents follow.
Company guidelines become clear call-review criteria.
Updates the rules and decides what matters in each conversation.
Each checks its own criterion and returns feedback to the rep.
EXAMPLE CRITERIA
Did the rep clarify the customer’s request, budget, preferences and timeline?
Were the terms clearly explained and connected to the customer’s needs?
Were concerns and questions addressed in line with company guidelines?
Did the rep confirm what should happen after the conversation?
Your sales leader defines the criteria. Not a fixed template.
// USE CASES
Wherever a customer relationship starts with a call.
FINANCE & LEASING
01 The customer’s request
A customer calls a sales rep to discuss the terms of a vehicle lease.
02 What CallR checks
03 What the team gets
Tasks and feedback for the rep. A review against the sales leader’s standards.
HEALTHCARE
01 The customer’s request
A customer asks about availability, pricing and how to book an appointment.
02 What CallR checks
03 What the team gets
An enquiry or booking, follow-up tasks and a service-quality review for the team lead.
TELECOM
01 The customer’s request
A customer wants to connect a service, change a plan or get support.
02 What CallR checks
03 What the team gets
Next steps for the team member and a review against company standards.
INSURANCE
01 The customer’s request
A customer asks about a policy or the steps involved in an ongoing enquiry.
02 What CallR checks
03 What the team gets
A conversation summary, tasks for the rep and criterion-by-criterion feedback.
RETAIL & SERVICES
01 The customer’s request
A customer asks about availability, ordering terms or booking a service.
02 What CallR checks
03 What the team gets
Captured commitments, tasks in the work tracker and a review of the rep’s performance.
CONTACT CENTERS
01 The customer’s request
The team handles incoming enquiries and reviews recordings of operator calls.
02 What CallR checks
03 What the team gets
Call reviews against the client’s guidelines and tasks based on each conversation.
// FOR SALES LEADERS AND THEIR TEAMS
Customers don’t have to wait for an available sales rep.
Next steps appear in the team’s work tracker.
Sales leaders see where each rep needs support.
// MORE ABOUT CALLR
Yes. The analytics module accepts recordings of inbound and outbound calls. CallR transcribes the conversation and reviews it against the selected criteria.
Your head of sales. We first translate your company’s methodology into criteria. Your sales leader can then update the agents’ review rules independently.
CallR summarizes the conversation, captures commitments, creates follow-up tasks and returns a call review based on your checklist.
Contact us on Telegram or by phone. We’ll demonstrate call handling, task creation and call-quality reviews using a scenario relevant to your business.
// MEET THE PRODUCT
See how a call becomes an action,
and a conversation becomes clear feedback.
Scan to connect.
